How do you create ever-popular biscuit products? Well, start with excellent ingredients. Add layers of ownership by the same, caring family. Then cover with a generous sprinkling of attention to detail and personal service.
This winning formula was initiated by Thomas Tunnock in 1890, after he paid £80 for a shop in Uddingston. Under the guidance of Thomas (and later his son, Archie), Tunnock’s operated only as bakers and purveyors of quality flour confectionery until the 1950s. This decade saw the emergence of four original speciality items: Caramel Wafers, Snowballs, Caramel Logs and Teacakes. Consequently, business boomed and factory extensions followed, the latest as recent as 2002.
The innovative management has always remained true to the original principles and is close to the local community. Indeed, it is funny how the more things change at Tunnock’s, the more they stay the same.